Advise Wise, a leading later-life sourcing platform, has partnered with Comentis to streamline support for vulnerable clients.
Through an API integration, Advise Wise members can now access Comentis’ vulnerability assessment tool directly via the platform.
The tool, aligned with the FCA’s four drivers of vulnerability and Consumer Duty regulations, helps advisers objectively identify and document client vulnerabilities.
It combines advanced technology with insights from mental health and psychology experts, offering an accessible and cost-effective solution.
Registered advisers can use the tool with a single click, as client information from Advise Wise is prefilled, simplifying assessments while ensuring accuracy.
This integration enhances efficiency, enabling advisers to identify quickly areas of risk and provide tailored support.
Benjamin Wells, head of product and development at Advise Wise, said: “Our partnership with Comentis reflects Advise Wise’s commitment to supporting later-life advisers with the resources they need to provide the best advice to clients, especially in cases of vulnerability.
“We’re excited to offer this streamlined, reliable tool, and we believe this partnership will have a positive impact on advisers, their clients and on the industry as a whole.
“By joining forces with Comentis, we’re able to empower advisers across the later-life market, enabling them to provide more tailored support to their clients, with the confidence that they are meeting their regulatory obligations on vulnerability.
“Together, we are helping set a new standard for service quality and client protection in the industry.”
Jonathan Barrett, CEO at Comentis, added: “Despite it being well over a year since [the] Consumer Duty was introduced, regulatory scrutiny around vulnerability continues to increase, so it’s more important than ever for advisers to be fully equipped to identify any, and indeed all, signs of vulnerability.
“Our market-leading software will ensure that all Advise Wise members will be able to better identify their financially vulnerable clients quickly and efficiently.”
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