Mark Dampier: Behind the scenes of the Hargreaves/Woodford media frenzy

Five years on, much of the untrue information written about me is still being repeated

Mark Dampier – Illustration by Dan Murrell

“You and your wife will have priority for any 999 calls you make on your phones.”

So began a security briefing to me by a police officer five years ago.

What kicked this off? The Neil Woodford saga.

You may need to excuse a degree of self-indulgence in this column, but I felt it might help to straighten the facts (they are the first to bend in a headline-grabbing news story) and to give you an idea of what it’s like to be caught up in a negative media frenzy.

I should start by saying I would not wish this event on anyone, and I’m very sorry for investors whose investment did not go the way they — and we at Hargreaves Lansdown, where I was head of research at the time — had hoped.

The power to tell a story should be a privilege. Journalists should always seek the truth

I care considerably less about those in the financial services industry who used Woodford’s downfall to try and further their own means.

And I care even less for those journalists who never bothered to check facts before going to print; or, indeed, to correct false information after they had discovered the truth.

Rise and fall

Woodford had been one of the most successful UK fund managers of his generation, starting in 1988 at Invesco Perpetual.

Leaving in 2013 to set up his own company — Woodford Investment Management — initially Woodford saw his success continue, with the flagship Equity Income fund managing more than £10bn of investors’ money at its peak.

The demise of the fund in 2019 was complicated but broadly started with what turned out to be some poor stock picking. Given Woodford’s high profile, it wasn’t long before every mistake was magnified by the media.

The fact we were given a hotline to the police should be an indication of the degree of vindictiveness

Investors pulled out in droves and those left were stuck when the fund was suspended, then shut down, by its administrator, Link Fund Solutions.

Hargreaves came under fire for having promoted the Equity Income fund.

Broken relationship

As a professional in the industry, I have been dealing with the media for more than 40 years.

I was one of several people in the early years who decided to go straight to the press with interesting investment stories, and I built many relationships — indeed, friendships — with some of those with whom I shared this information.

I would say the truth always matters — but what does it tell us about the headline-grabbing stories of today if mere facts are so unimportant?

I gave journalists my personal mobile number, enabling them to obtain an immediate response to any questions they had at any time.

However, once I became, in their eyes, part of the negative media outcry, it turned into a different story. I was never contacted and articles were written that weren’t factually correct. In the frenzy, few bothered to check.

It became near impossible for me to perform at least one role, of talking to the media, and other colleagues at Hargreaves had to take over. I am immensely grateful to them for the unenviable task they undertook.

The function of news media is inherently short term, exacerbated by the internet, which demands a constant flow of new content to satisfy readers. Something has to give in the pursuit of those all-important headline-grabbing statements and clicks — and that seems to be checking whether something is true before reporting it.

All these so-called facts continued to be repeated over the years, despite the news outlets being told they were untrue

This short-termism is at odds with the much longer-term nature of investment.

Now, five years on, much of the untrue information I read about myself at the time is still repeated. Does it matter? To many, probably not. But, to me, absolutely.

Made-up news

Being on the inside of a media frenzy has shown me something that is far too important to not share: how much ‘news’ is made up to add fuel to a fire. Here are some of the banal and ridiculous things written about me (please note, many are more to do with a supposed lifestyle than with the genuine story — make of that what you wish).

In the weeks following the gating of the Woodford fund, I read that I lived in a country manor in the Mendips. A newspaper showed an old, but cleverly shot, photograph of my wife and me from a time when papers used to like taking photos beyond the normal workplaces.

I actually live in a four-bedroom, semi-detached house, with a small garden and no garage. We have lived there for more than 30 years.

Being on the inside of a media frenzy has shown me how much ‘news’ is made up to add fuel to a fire

I appreciate that I am fortunate enough to own another house, in Devon, which was purchased 12 years ago, so one tabloid thought that it, along with our ‘yacht’, might be worth a photograph. It’s a terraced house by the water and, while we do have a boat, it’s certainly no yacht.

Don’t get me wrong — we feel lucky to have these things. But they have come about by saving and investing, being careful and patient; the very things personal finance journalists preach and write about all the time.

None of it has anything to do with Woodford, either before or after the saga, yet my personal life was spread across the newspapers. In fact, I had personally invested in the Woodford funds. I did not sell my units before the gating. I did not inside deal. I lost money too.

Fact checking

I did know Woodford, because we were in the same business. Hardly a surprise; I know many fund managers.

But we had never been what the papers called “longtime friends”.

I was never contacted and articles were written that weren’t factually correct. In the frenzy, few bothered to check

All these so-called facts continued to be repeated over the years, despite the news outlets being told they were untrue.

Other than from the few journalists who have asked after me (thank you, you know who you are), not a single call has been forthcoming to check on anything.

Why should this matter to anyone other than me, my family and my friends? The fact we were given a hotline to the police should be an indication of the degree of negativity and vindictiveness we received.

Headline grabbing

I would say the truth always matters — but what does it tell us about the headline-grabbing stories of today if mere facts are so unimportant?

Two topics that I think are very important are energy transition and climate — both subjects that are virtually closed for any debate. The media are constantly misleading and misinforming the public about them.

Billions of pounds are being misallocated to energy and climate policies, helped by a media that can’t be bothered to put the work in and question anything.

Recently, I suggested to a personal finance journalist a story on renewables, explaining that there was another angle to explore.

I did not sell my units before the gating of the Woodford funds. I did not inside deal. I lost money too

His answer was illuminating: “I almost certainly won’t get that past my editor.”

Perhaps it’s no surprise that trust everywhere appears to be in short supply.

That the media can be a force for good could be seen clearly in the recent Post Office fiasco. But the power to tell a story should be a privilege.

Journalists should always seek the truth, and ignoring the facts should always be avoided.

Mark Dampier is an independent consultant and can be found tweeting at @MarkDampier


This article featured in the September 2024 edition of Money Marketing

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Comments

There are 13 comments at the moment, we would love to hear your opinion too.

  1. Yes, a most unpleasant experience. But the facts rather speak for themselves.
    The fund was on the HL best buy list. The fund contained some very specialist holdings. I’m not a head of research, but a basic investigation told me thst this was a high risk fund, with potential for serious gains. As an experienced investor I bought in, but not more than a couple of percent of my portfolio. I certainly didn’t bet the farm, like so many inexperiencd investors did, following the HL best buy list.
    Certainly not a fund for widows & orphans. I don’t really understand why you, as a renowned expert didn’t flag this. This of course doesn’t justify these vile reactions. Link is also culpible. Pulling the fund was just a panick reaction. They could have just suspended it (like for property funds). A little patience would have seen this fund recover – with the Covid following wind that lifted many firms in the healthcare field.

  2. I also knew Perpetual in the early days… I got along well with with the most senior bods…probably due to a strongly felt mutual distrust and exasperation of and with banks – yes… even then… when you could actually open an account!

    A somewhat quirky but intelligently run manager with few equals – just volume lacking. A perfect environment for NW – enhanced by the (Perpetual) PEP boom of the times.

    It seems to me that NW moved from a stable and well trodden path, income par excellance, to almost the opposite – why? A bigger why is HL’s headlong rush to promote and gather in.. for different reasons Eq. Life stories ring bells…

    The only denominator I can identify is greed. This is not a bad thing if used as fuel but is deadly if the end target… At the time of launch of NW’s funds, I said the conflicts of interest in young and illiquid entities were the inverse of their capitalisation and cash position – just ask APAX – Indeed… Octopus make a two page point of why conflicts are a good thing in their IHT avoidance bumph 😕

    From income to pay shares, to no money for anything seems (even) odder now – of course NW is and will be fine… as to MD’s new birth above… dry your eyes… there is always someone, like half a million, worse off than you in this affair…

    As MM have spare copy space… does anyone want to hear my saddle slipping hard luck stories??…sniff..

  3. Interesting comments. My point was less on Woodford but what the media did and are still doing, hence my point on energy and climate which is woefully covered by the media and are way more important than a fund manager and selector.
    Perhaps being a long term investor stretching back to the 90s in Woodford made us more patient, recognising all managers go through difficult times, just look at Terry Smith and Nick Train.
    We never said bet the ranch on the fund. I can’t remember the number of articles i have written on spreading investments. Indeed so have the media but this was strangely forgotten for the greater story. And that was the point of my column…

    • Energy & clmate are the current zeitgeist, but as investors these are either costing us more, or many of the firms in this space are simply losing us money. Better to stick to oil & defence.

    • I was a regular reader of your research and certainly can’t recall that your advice was ever to bet the ranch as you note, but the simple fact is that your team pushed out 11 emails (I know this as they went in the file provided in my complaint to the FCA) on Woodford to me and thousands of others and heavily promoted the fact you had a discounted initial fee. That went well beyond the line for a platform. Of course I shouldn’t have invested the 10% allocation I did to it but the emails were highly persuasive. So, please – media criticism fair or not, you can’t take issue with the fact you were criticised. You also don’t mention a key fact not really covered by the media that Woodford himself was an investor in HL (disclosed in litigation) and that his fund also had a holding. So the conflict was active and not disclosed.

  4. Who at Hargreaves Lansdown was ultimately responsible for the selection of funds on the Wealth Shortlist and, once on, for deciding whether to leave them there or remove them?

  5. I’m sorry but self-indulgent doesn’t begin to cover it here. Many “facts” were not so, but other facts remain. I received 11 separate promotional emails from the author’s team and only invested in the Woodford products as a result of the strong push from HL and in the belief that the commercial terms secured by HL’s buying power were preferential. So that’s the part where HL overstepped the mark from platform to distributor / guided sale.

    There’s then a whole bunch of facts about when it should have been apparent to HL, as distributor, that something was amiss and the product should be taken of the BB list. And then when and how investors should have been informed that HL had concerns. HL have learned and are quick now to call out concerns (Lindsell, an example) but there’s grand culpability in Mark and his team for the delays in acting with Woodford.

    I would never wish anyone or their families to have reason to feel a direct line to the Police was ever a must-have, but I think Mark needs to let the dust settle and just quietly accept that much of the criticism was just and fair.

    • HL has consistently denied that its Wealth Shortlist constitutes any sort of recommendation to invest in the funds on it and, indeed, a statement on the relevant page to this effect is intended to confirm this.

      But let’s be realistic ~ it jolly well IS, simply by strong implication, and more than one firm of lawyers are engaged in bulk litigation against HL to secure compensation for HL investors who inferred it to be exactly that. If not, then what is its purpose? And, as ever, why did the FSA and FCA not intervene and, if nothing else, direct HL to beef up the wording of their disclaimer to protect clients from being misled?

    • They were preferential terms….
      You had 22 updates on the funds showing the changing risk on the fund. But that wasn’t what the column was about
      .In the main though you have completely missed the point of my column.
      Please read it again, it was about the media their role and what we are being told about way more important topics today.

  6. Julian, no they are not. but still you managed to miss the whole point of the column….

    • Like a few other advisers, I had a handful of clients (as well as myself) partially invested in the Woodford fund and, almost as soon as I saw things going wrong, I advised them all to switch out. Only one chose to ignore my advice and bitterly regretted it. So, if I was able to see the need for swift action, why didn’t YOU see likewise and order it to be removed from HL’s list of recommended funds?

      Had you done this, there wouldn’t have been any story for the press to write and distort, so you can’t just separate the two.

      Many people may well consider that in view of how different its holdings were from the funds Woodford ran whilst at INVESCO, it should never have been included in the first place. Why was it?

  7. Hi Mark, it’s interesting to read of your experiences with the press in the wake of what happened with the Woodford fund. It’s sad to read that journalists who would previously tap you for help and information throughout your career failed to speak to you before publishing stories.
    It’s also worth remembering that this wasn’t the first time you’d been “enemy number 1” – back in 2010 comments made on a BBC West discussion programme about Public Sector pensions resulted in much anger – so much so that there was a small protest outside the HL offices one lunchtime! https://www.bbc.co.uk/blogs/daveharvey/2010/09/scrap_public_pensions_says_pen.html

    • Public sector pensions are the largest liability for the UK government, i.e. for the rest of us, and are estimated to be worth over £2.6 trillion. This is larger than the size of the UK economy.

      Some other details about public sector pensions:-

      The Treasury expected/hoped to reduce the public sector pension liability by around £1 trillion in 2022-23 and £200 billion in 2023-24. Whether or not this was actually achieved is open to considerable doubt.

      The NHS alone has pension liabilities of over £1 trillion.

      The government spent about £140.6 billion on public sector pensions in 2023/24, up from £123.7 billion in the previous year.

      Employer contributions to public sector pensions are also funded by taxpayers and cost us around £32.2 billion a year.

      Public sector pensions are often criticised for being too generous, expensive and unsustainable, ESPECIALLY and quite rightly the lavish and patently phoney “redundancy” early retirement deals which commonly entail generously enhanced benefits (pension with a tax free lump sum of 3x that pension) AND a redundancy payment on top.

      AND, on top of that, the lucky beneficiary is commonly offered back his old job on a “consultancy” basis. I’ve seen it many times.

      All the crap about these terms being compensation for a lower salary is complete fiction.

      You can bet your boots that Public Sector workers didn’t like such uncomfortable realities being pointed out in the public domain.

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